Return & Exchanges Policy
What is your return policy on Game Cards?
Virtual Game Cards, and unused credit balances derived from the purchase of virtual game cards, are not redeemable for cash (except as required by law) and cannot be returned for a cash refund or exchanged. Virtual Game Cards are treated like cash, protect it as such. We are not responsible for lost or stolen Game Cards. If you believe a mistake was made on behalf of Game Card Power, then you have the right to a petition.
You may contact us here.
Please note that virtual game cards, opened software and video games cannot be returned for refund or store credit.
Additional restrictions may apply, please contact us for more information.
Can I just exchange my items for new ones?
At this time, we do not process exchanges.
Note: because of the nature of digital goods, support unfortunately cannot issue a refund or exchange unless the item is malfunctioning or corrupt, or does not work as described.
TOS: Upon payment confirmation, you must agree to a Terms of Service which binds you to our refund policy. Please understand the nature of software.